Thank you for choosing Crebefre LLC! We hope you are satisfied with your purchase of the lockers, shelves, and drawers. If you are not satisfied with your purchase, our refund and return policy is as follows:

1. Return Period
   You can apply for a return within 30 days of receiving the goods. Orders not returned within this period will not be accepted.
2. Return Conditions
   To return an item, please ensure the following conditions are met: The item is unused, the outer packaging is intact, and all accessories and instructions are complete.
   The item is in new condition, without damage or wear.
3. Return Process
   Please follow these steps to apply for a return:
   Contact Customer Service: Contact our customer service team via email at jocelyn@crebefre.online or by phone at +1 5805358875, explaining your return request.
   Obtain Return Authorization: Our customer service team will provide you with return authorization and related instructions.
   Package the Item: Properly pack the item in its original packaging, including the return authorization information.
   Returning Goods: Send the goods back to our designated return address (provided in the return authorization).
4. Refund: Once we receive and inspect your returned goods, if they meet the return conditions, we will process your refund within 7-10 business days. The refund will be credited to your original payment method; the exact arrival time may vary depending on the payment institution.
5. Shipping Costs: If the return is due to quality issues or incorrect shipment, we will cover the round-trip shipping costs.
   If the return is for personal reasons (such as dislike, changing your mind, etc.), the customer will be responsible for the return shipping costs.
6. Exchange Policy: If you wish to exchange an item, please apply for a refund according to the return process and place a new order, or contact customer service and explain your reason for wanting to exchange the item; we will provide guidance.
7. Non-Returnable Items: The following items are not eligible for return: Used or damaged items.

We hope every customer is satisfied with their purchase. Thank you for choosing Crebefre LLC, and we look forward to serving you again!